Six questions for the notes app team
What goes in the weekly digest?
The weekly digest is one short email that brings an old note back, and six questions settle what goes in it.
- The digest is one short email a week.
- Six questions, about eight minutes in all.
- Your answers stay on your device until you copy them.
Six questions, and the first one
Answer in any orderName the email and the one thing in it that earns the click.
Take: start with question 1, which you can answer from what you do today. The dots keep count of the other five.
- What is the digest for?It brings people back to a note. Question 2.
- What could the email hold?Five blocks, and about three fit. Question 3.
- How long should it feel?A glance or a proper read. Question 4.
- When should it arrive?Four send times to put in order. Question 5.
- What would make you turn it off?Leaving takes one tap. Question 6.
Chapter 1 of 5, about 1 minute
What is the digest for?
Before this: the answer says the digest is one short email that brings an old note back.
Some people write one note and never open the app again. About 3,400 people use it each week, and the digest is how we ask the others back. It is one email, once a week.
- Write a noteOn a Monday.
- A week goes byThe note goes quiet.
- The digest landsOne note comes back.
- Open the appAnd keep writing.
Take from this: the digest is the bridge between a note you wrote and the next time you open the app.
Remember: the digest exists to bring people back to a note they wrote.
Chapter 2 of 5, about 1 minute
What could the email hold?
Before this: the digest is one short email that brings people back to a note.
Five blocks could go in the email. About three fit on a phone before the reader scrolls. Each block costs a few seconds, so each one has to earn its place.
Remember: a short digest holds about three blocks, and each one has to earn its place.
Chapter 3 of 5, about 1 minute
How long should it feel?
Before this: a short digest holds about three blocks.
Three blocks can be a glance or a proper read. A glance is three lines and one button. A proper read shows the first lines of each note.
Take from this: the same three blocks can take 20 seconds or two minutes. Length is the choice.
Remember: length is a choice, because the same three blocks can be a 20 second glance or a two minute read.
Chapter 4 of 5, about 1 minute
When should it arrive?
Before this: the digest can be a 20 second glance or a two minute read.
The email lands once a week, in the reader's own time zone. Four send times seem sensible, and each meets a different habit.
Remember: the digest lands once a week, and the send time decides which habit it meets.
Chapter 5 of 5, about 1 minute
What would make you turn it off?
Before this: the digest lands once a week, and its length and send time are still open.
An email that annoys people gets switched off, and a switched-off digest brings nobody back. People must be able to leave in one tap.
- Unsubscribe linkAt the foot of every email. One tap, no sign-in.
- Switch in SettingsUnder Email, then Weekly digest.
- Pause for four weeksPlanned for 2.4. Not built yet.
Take from this: leaving is easy by design. The open question is what would make people want to.
Name the thing, and say how often it would have to happen.
Show how your answers get back to Mara
Answers save in this browser as you type, so you can close the page and return.
- Press Copy all answers. The bar at the bottom appears with your first answer.
- Paste the text into the team chat. Or use Download .md and send the file.
- Mara merges every copy. The merge page groups the answers by question.
Remember: leaving takes one tap, so the digest has to stay worth keeping.
Recap
- The digest exists to bring people back to a note they wrote.
- A short digest holds about three blocks, and each one has to earn its place.
- Length is a choice, because the same three blocks can be a 20 second glance or a two minute read.
- The digest lands once a week, and the send time decides which habit it meets.
- Leaving takes one tap, so the digest has to stay worth keeping.